Sai Residency Hotel ("we," "our," "us") values the privacy of our guests and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
When you make a reservation or interact with our services, we may collect personal information, including but not limited to:
- Name
- Email address
- Telephone number
- Address
- Payment information (credit card details)
- Identification documents (passport or ID card details)
We may also collect non-personal information that does not directly identify you. This may include:
- Browser type
- IP address
- Device information
- Pages visited on our website
- Time and date of visits
We use the information we collect for various purposes, including:
- Processing reservations and payments
- Communicating with you about your bookings and our services
- Providing customer support
- Personalizing your experience
- Improving our website and services
- Conducting marketing and promotional activities (with your consent)
- Complying with legal obligations
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers and partners who assist us in delivering our services (e.g., payment processors, IT service providers)
- To comply with legal requirements or respond to lawful requests by public authorities
- To protect and defend our rights or property
- In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new owner
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal data, subject to certain legal obligations.
- Objection: You can object to the processing of your data for direct marketing purposes.
- Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Sai Residency Gangtok Hotel
Indira By Pass, Sichey (Opp. to Sai School)
Gangtok - 737 101, East Sikkim
Call: +91 9933020037 | 9933003733
Email: sairesidency.booking@gmail.com
Thank you for choosing Sai Residency Hotel. We are committed to protecting your privacy and ensuring a secure and enjoyable experience.
